Dog(s) boarding at Black Oak Boarding must be up to date on Rabies, Bordatella, and Distemper/Parvo boosters. You must supply proof of vaccinations 24–48 hours prior to boarding. All puppies under the age of 6 months must of proof of a negative fecal sample within 30 days prior to boarding. All adult dogs need to have a negative fecal each year. Dogs need to be on veterinarian supplied heartworm preventative as well as flea and tick prevention seasonally.
Please make reservations well in advance. Call us at 641-651-0639. If we don’t answer, leave a message, send us a text, or email us at blackoakboarding@gmail.com, and we will get back to you within 24 hours. If you need to extend your reservation, please call us on or before the day your pet is scheduled to be picked up.
We reserve the right to bill customers for cancellations made less than 48 hours in advance.
Hours are 7:30–8:30 AM and 4:30–5:30 P.M. Monday through Saturday, and Sundays 4:30–5:30 PM.
Holiday Pick-ups and drop-offs are available for an additional fee of $25: Easter Sunday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.
If you have an emergency, please call to ask if we can take your dog at an alternate time.
A $20.00 charge applies for all alternate pick-up or drop-off times.
We do allow clean bedding from home for your dog if you think your dog may be more comfortable with his/her favorite. Please be aware that Black Oak Boarding is not responsible for lost/damaged bedding or belongings.
Black Oak Boarding will not be laundering bedding prior to pick-up.
We encourage owners to bring their dog’s own food from home to avoid upset stomachs that can be caused by introducing a new food. Please put pre-measured dog food in a clean, sealed plastic container with your dog’s name.
Black Oak Boarding will not tolerate any aggressive behavior. We reserve the right to refuse service and/or handling of aggressive dogs. The emergency contact listed will be called & required to come pick the dog up immediately.
All decisions are final.
All male dogs that are still intact and female dogs that are in season will not be able to participate in any group play activities with other dogs.
All services must be paid by the end of the pet’s stay. We accept cash, personal checks and credit cards (Visa, MasterCard, and Discover).
Black Oak Boarding gives extra individual attention to our guests with separation anxiety. Unfortunately, it is not uncommon for dogs to become stressed while being boarded, which can sometimes result in illness. Please make us aware of your pet’s individual needs and well-being conditions ahead of time, as well as what to do if something changes. Keep in mind, Black Oak Boarding is in business since we adore animals. We want your pet’s boarding experience to be a success for them and for you.
But Black Oak must have made my dog sick!
Stress helps animals (and individuals) adapt to circumstances. Unfortunately, when stress isn’t calmed or reduced sufficiently, the body does not have an opportunity to rest and cleanse itself of excessive hormones. The likelihood of shut down or failure of one or more body systems becomes greater as the stress builds up, particularly if there is any underlying sickness or past disease. Since the immune system quits working, even microorganisms or infections that may not typically influence your pet could now be able to cause illness. This is the reason your pet can end up sick away from home even when he/she seemed healthy when you dropped them off. In actuality, nobody can make your pet sick. At Black Oak Boarding, we prioritize cleanliness which enables us to screen the soundness of the pets left in our care. However, no boarding facility has a method for keeping a pet from becoming sick from the impacts of stress.
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